- Returns can be processed up to 14 days after you receive your purchase.
- No refunds – exchanges or store credit only.
- Clothing must be unwashed and unworn.
- Merchandise must be unbroken and unopened in original packaging.
- Items can be shipped back to the store at the customer’s expense or dropped off at the museum for free.
- Please call the Excavations store at (405) 325-7815 to arrange a drop-off time.
- All returns for the Gift Shop Kiosk must be returned to the main Excavations Gift Shop.
- For in-store credit, customers will be issued a unique coupon code for online purchases that will be deactivated after it is used.
Save on the cost of delivery and let us bring your order out to your car.
- Choose the “walk-in” option during checkout.
- You will receive a confirmation email, and then our staff will contact you to arrange a pickup time.
- Once you arrive at the museum, park in the marked parking space (signs will be posted)
- Call the Excavations store at (405) 325-7815 to let us know you have arrived.
- Sit tight and we will bring your order to your car!
Don’t feel like getting out? Let us bring your order right to your front door.
- Place your order and choose “Front Door Delivery” at checkout.
- Our staff will deliver it to your home. This will be a contactless delivery. We will leave your package on your front porch or other designated area.
- You will receive an email with an estimate of when your package will arrive.
- To schedule a different time, please call (405) 325-7815.
- Front Door Delivery is available for the following zip codes:
Want your order delivered directly to your office on the Norman OU campus? Your spouse doesn’t need to know what your ordered. We will bring your items directly to your desk.
- Select “Campus Mail (73019-0000)” as your delivery option.
- You will receive a confirmation email
- Our staff will contact you to arrange delivery.